We want you to love your purchase! If you're not completely satisfied, we gladly accept returns and exchanges under the following conditions:
✅ Contact us within: 14 days of delivery
✅ Return items within: 30 days of delivery
Cancellations
🚫 We do not accept cancellations. However, please reach out if you experience any issues with your order—we're happy to help!
Items That Cannot Be Returned or Exchanged
Due to the nature of certain products, we cannot accept returns or exchanges for the following, unless they arrive damaged or defective:
- Customized or personalized orders
- Perishable items (e.g., food, flowers)
- Digital downloads
- Intimate items (for hygiene and health reasons)
Return & Exchange Details
- Non-customized, unused items are eligible for a refund or exchange if requested within 5 days of receiving the order.
- Buyers are responsible for return shipping costs.
- Refunds will be processed via PayPal after the returned item is received and inspected.
If you have any questions, feel free to contact us. Your satisfaction is our priority! 😊
